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Refund Policy
Scoop Patrol – Refund & Cancellation Policy
We strive for customer satisfaction. Please review our policy below:
1. Refunds:
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No refunds will be issued for services already completed
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Refunds may be granted if we are unable to provide the service due to our error
2. Cancellations:
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One-time cleanings must be canceled at least 24 hours in advance
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Recurring services can be paused or canceled anytime with 48-hour notice
3. Missed Appointments: If we arrive and cannot access your yard due to locked gates or pets being outside, the full service fee may still apply.
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