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Refund Policy

Scoop Patrol – Refund & Cancellation Policy

We strive for customer satisfaction. Please review our policy below:

 

1. Refunds:

  • No refunds will be issued for services already completed

  • Refunds may be granted if we are unable to provide the service due to our error

 

2. Cancellations:

  • One-time cleanings must be canceled at least 24 hours in advance

  • Recurring services can be paused or canceled anytime with 48-hour notice

 

3. Missed Appointments: If we arrive and cannot access your yard due to locked gates or pets being outside, the full service fee may still apply.

Ceremonial Ln, Texas 77493, USA

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Service Area

  • Katy

  • Cinco Ranch

  • Cypress

  • Fulshear

  • Richmond

  • Surrounding west Houston suburbs

If you're unsure whether you're in our area, contact us!

Business Hours

Monday – Friday: 5:30 – 9:00 PM
Saturday: 9:00 AM – 7:00 PM
Sunday: Closed

Custom scheduling may be available upon request.

Contact Us

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